1. Who we are

Delpeche Ductwork Installations Ltd is the data controller for the information described in this policy. We are registered in England & Wales, company number 15816839.

You can reach us about anything in this policy at info@delpeche-ductwork.services or on +44 7961 546750.

2. What we collect

We only hold information that comes to us directly, usually because you have asked us about work:

• Your name and how to reach you
• The address or location of the property the work relates to
• What you have told us about the job, and any drawings or photographs you send
• Correspondence between us about the work

3. Why we hold it

To answer your enquiry, arrange a survey, prepare a quote and — if the work goes ahead — to carry out and complete it. We also keep records where we have a legal or accounting reason to.

4. How long we keep it

For as long as we need it for the reasons above, and no longer. Enquiries that do not lead to work are not kept indefinitely. Where a legal or accounting obligation applies, records are kept for the period that obligation requires.

5. Who we share it with

We do not sell your information or pass it to anyone for marketing. It is shared only where it is necessary to carry out the work you have asked for, or where we are required to by law.

6. Your rights

Under UK data protection law you can ask us to:

• tell you what information we hold about you
• correct anything that is wrong
• delete information we no longer need
• restrict or object to how we are using it
• provide it in a portable format

7. Cookies

This website uses cookies. What they are used for, and how to change your choices, is set out in our cookie policy.

8. Contacting us or making a complaint

Write to us at info@delpeche-ductwork.services with anything about your information, including a request under the rights above. We will respond within the period the law allows.

If you are not satisfied with how we have handled it, you can complain to the UK’s data protection regulator, the Information Commissioner’s Office.